Privacy Policy

Overview

Premier Redding Masonry ("we," "us," or "our") operates the website at masonryredding.com. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use that information, and your rights regarding it.

By using our website or submitting a contact form, you agree to the practices described in this policy. If you have questions, you can reach us at info@masonryredding.com.

Information We Collect

Information you provide directly

When you fill out a contact or estimate request form on our website, we may collect your name, phone number, email address, property address, and a description of the work you are inquiring about. We only collect what you choose to share.

Information collected automatically

When you visit our website, standard web server logs and analytics tools may automatically record your IP address, browser type, pages visited, referring website, and the date and time of your visit. This information is collected in aggregate and is not used to identify you personally.

Cookies

Our website may use cookies - small text files stored in your browser - to improve your browsing experience and help us understand how visitors use the site. Cookies do not contain personal information on their own. You can instruct your browser to refuse cookies, though some parts of the site may not function correctly if you do.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiry or estimate request
• Schedule a site visit or service appointment
• Communicate with you about your project
• Improve our website and understand how visitors use it
• Comply with applicable legal obligations

We do not use your information for automated decision-making or profiling. We do not send marketing emails or text messages without your explicit consent.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers. We may use third-party tools (such as form processors, analytics platforms, or scheduling software) that process data on our behalf. These providers are contractually required to protect your information and may not use it for their own purposes.
• Legal requirements. We may disclose your information if required to do so by law, court order, or government authority.
• Business transfers. If ownership or control of our business changes, your information may be transferred as part of that transaction. We will notify you if this occurs.

Third-Party Services

Our website may use third-party services including but not limited to:

• Google Analytics. We may use Google Analytics to understand how visitors navigate our site. Google's privacy policy governs how that data is handled. You can opt out using the Google Analytics Opt-out Browser Add-on.
• Google Maps. Our contact page embeds a Google Maps iframe. Google's privacy policy applies to that content.
• Tally. Our contact form is powered by Tally, a third-party form platform. Information you submit through the form is processed by Tally subject to their privacy policy.

We are not responsible for the privacy practices of third-party services. We encourage you to review their policies directly.

Data Retention

We retain contact and inquiry information for as long as is reasonably necessary to respond to your request and complete any related project work - typically no longer than 3 years after the last communication. Analytics data is retained according to the settings of the analytics platforms we use. You may request deletion of your information at any time by contacting us at info@masonryredding.com.

Your Rights

Depending on where you are located, you may have the following rights regarding your personal information:

• The right to know what personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of the sale of your personal information (we do not sell your data)
• The right to non-discrimination for exercising any of these rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To submit a request or ask a question about your rights, contact us at info@masonryredding.com.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is fully secure. We cannot guarantee absolute security, and we encourage you to be thoughtful about the information you share online.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically.

Contact Us About This Policy

If you have questions about this Privacy Policy or how we handle your information, reach out: